I purchased a Passat from Auburn VW and used their service department for everything from regular oil changes to warranty things from time to time. Their loaner car policy was exceptional and their team was always helpful and friendly. While I only interacted with the sales person a few times (and it was positive), their overall service experience is what earned me as a loyal customer. When I get ready to buy a Toureg, I'll be back to Auburn VW. I would recommend them for anyone in the area.
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