To be fair, I give them a 4 star rating for the 1st repair. I liked the guys, they did it quick I would have given 5 stars if they didn't forget to re-install the internal DVD. Forgivable. Then 2 mo. into my 3 mo. warranty my screen blanked out again. THAT's when they needed the full 5 days before returning into working condition. I was upset. I would STILL give them a 4 if it were 5 days later - I don't hold grudges. SO MANY STORIES and 17 days later I waited in their office cause I wanted it back. I'd go elsewhere. ONLY 2 HOURS later they fixed it. 1 month later - BLANK.
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