I went in today, wanting to give them more business, but I also had a complaint about the macarons I got last week. They were a solid, chewy mess. I ate 7 terrible macarons, and threw away the last 3. So today I tried to tell the lady there about this problem. I asked if I should talk with the chef or talk with her about this. She said, very negatively, that I could just talk to her. So I started talking about the problem, I started saying, you know, I think with macarons it must be that they should only be sold for a day, maybe two, but.... She cuts me off and screams that I could just stop there, that she didn't want to hear it, that she is the owner, and that they are selling stuff that NO ONE ELSE IN THE MIDWEST is selling. (Because no one else in Iowa City sells macarons, I guess.) I said, you don't want to hear about my complaint even though I came in here to buy other stuff and there was simply this problem with the macarons last week? No. So I just go on and tell her that I'd been there a year or two before when they'd had a variety of different macarons that they'd just made, and those were fine, blah, blah. She ends up tasting one of her macarons, and has me taste one of the macarons, and today they are fine. ""Okay, I'll give you ten of the macarons,"" she says. And I go on to buy 8 petit-fours, as I'd planned, for about $7.50. But I WILL NEVER GO BACK THERE AGAIN. It was obvious from my dealings with her that the owner felt abashed by her poor behavior. But, I mean, UGH. I can go to Amazon or somewhere else on the Web and get delicious pastries. The cakes, etc., at Deluxe Cakes & Pastries ARE pretty ordinary. And getting screamed at--who needs it???? I will NEVER go back there again. Never, ever, ever....
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