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Very Disappointing! - Review by citysearch c | Prime 112 Restaurant

Prime 112 Restaurant

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Very Disappointing! 3/14/2011

We were 4 for dinner & 1 person was late for about 20 minutes. Although the restaurant was practically empty, since it was an early dinner reservation, they did not allow us to sit at our table until the late party arrived. They would only offer us to sit at the bar or take a table outside. The hostess/receptionist was very rude and seemed to be more interested being on the phone than attending to clients. I complained to the manager and he was completely unhelpful, repeatedly saying that this was the policy of the restaurant. His rationale for having this policy was to avoid disruptions at the kitchen resulting from orders being placed from tables at different times due to additional orders being placed by late arriving guests. I found it interesting that this supposedly fine restaurant would be more concerned about the work flow of the kitchen than about pleasing their patrons. Also, I was surprised to see that there were no tablecloths on the tables. I only saw one table in the whole restaurant that had tablecloth. It was a table that was tucked away in a corner on the far end of the restaurant. I guess this is the table they reserve for their ""A list"" patrons. Food was great, but extremely pricey! Our waiter was pretty good, which almost made up for the initial bad experience. I don't plan to ever come back to this restaurant. I suggest that if you are looking for a good steak and good service in Miami Beach, you go to Smith & Wollensky instead more
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