We used this service three times. Each time we were charged almost twice the original estimate. Never use this company! In Nov 2010 their hose spewed ash and soot all over our dining room and kitchen. It took 2 people, 3 hours to clean up all the sticky black soot!!. We asked several times for reimbursement for the cleaning. Mike Stephenson refused to reimburse us. He said a little soot goes a long way. He was very rude and condensending.
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