My washer had just completed the wash cycle on a load of laundry and emptied the tub. When I went to check on it, I discovered that walking down the hall felt like walking on very wet sponges. After turning off the washer, I went to check the floor drain in my storage room. The floor was covered with water which had leaked into the hall and utility room. I called Roto-Rooter immediately. Sadly, a camera insprection showed a damaged sewer line underneath my house. As you can imagine, the repair took hours. The plumbers had to go through the floor under my basement shower and under the closet in my basement bedroom to repair the sewer line.
All of the Roto-Rooter employees were knowledgeable, pleasant and very patient with my many questions. The bad news is that insurance covers only water damage because the breakage in the sewer line is considered a maintenance problem.
Roto-Rooter plumbers did their best.
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