I started becoming a customer three years ago when I first moved to Cary. My automobile which arrived via transport carrier had some damage on one side and Modern Service repaired it promptly. Since then, I have been back for numerous repairs and maintenance issues. I have always been impressed by the friendliness of the staff and their honesty. Once, to save money, I had an oil change done at the AAA on Chapel Hill Road.
They came back to alert me to the fact that there was
an ""oil leaking onto engine"". Cost of repair approx. $280. I told them that I have my own repair shp and Modern thoroughly inspected my car and there was no leak in sight. I have been there on numerous occasions when my engine light was on. They always
did something to turn it off and one day, one of the
young mechanics had the courage to tell me why that light was on in the first place. Direct result of me not closing my gas tank properly. It must be closed to the point of hearing several clicking sound. How would I know? They have not charged me numerous times and I expressed my gratitude by buying gift certificates for the ""guys"" to go to lunch. They are honest, polite and not above explaining something in the simplest terms to me who is clueless about cars other than to make sure to get oil changes every 3,000 miles.
During those visits, the guys will let me know what
might need to be done now or at some time in the future. They don't oversell a customer!
They helped me buy a new car by checking it over (again free of charge) and inspecting it for me before
leaving on a car trip. Mr. Wayne is the salt of the earth and I trust him completely. I should note, that I don't trust easily. With Modern, I am protected from car shysters who might talk me into unnecessary repairs or take advantage by inflating prices. I recommend them to anyone I know and It should also be noted that I do not recommend lightly; only, when I am truly impressed.
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