This is, without hesitation, the worst doctor's office I have ever been to in my entire life. Their numerous failures are so bad it would be laughable were it not for the fact that these are people are in the business of healthcare. The worst part of this practice is, in a word, Jualeah. She is unbelievably rude, dismissive, horrific bedside manner, will talk over you and will NOT listen to you, even if you are trying to express relevant information to assist with a diagnosis, and her medical knowledge seems to be sorely lacking. She arrogantly rushes to a diagnosis based on assumptions without allowing you to explain symptoms and both times she was responsible for diagnosing me she wrote it off as something minor and was wrong; the second time she almost cost me my life. I am SO glad I realized she was obviously bad at her job and sought a second opinion, because when I did, I was sent to surgery the same day. Jualeah sent me home.
I saw a variety of other doctors and all of the midwives and most were so-so to poor, with the exception of Carrie (midwife) and Dr. Hunter was also okay, although she advocated some outdated obstetrical recommendations.
I NEVER had an appointment where I was seen within 25 minutes of my appointment, and I have waited over an hour just to be called back more than once. Once you're back there, prepare to sit around naked for another 20 minutes or more. I suppose my time is not as valuable as my money.
Scheduling a follow-up appointment appears to be rocket science as 9 times out of 10, it takes three minutes and more than one person staring at a computer screen with furrowed brows to figure out when to schedule me. Between this and the consistent unreasonably long wait times, it's apparent they have a serious issue with scheduling and managing patients.
The bathrooms are usually really icky with trash all over the floor and look like they need a good cleaning. More than once when I went to deposit my urine specimen in the window, there was already someone else's pee sitting in a cup in there that they hadn't bothered to do anything about.
I'm sorry, I'm from a big city where medical professionals are good at what they do, listen to the patient, and then make a proper diagnosis. This place is majorly amateur in terms of the quality of care you receive. I'm not okay with bottom-of-the-barrel doctors and staff, but if you are, have at it. I'll never set foot in there again.
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