The maintenance staff of Barr Real Estate is by far one of the best I have come across. They are always prompt and willing to help with any situation you might have.
Last year I was locked out of my apartment because I twisted my key the wrong way and it jammed. Emergency maintenance was prompt and very helpful in replacing my lock. I was very satisfied with the response time because it was cold out and I didn't have to wait long at all to get into my unit. Another time my AC unit was broken because the filter had frozen to the coils because I had it on all the time. Maintenance was quick to respond and installed a new unit that worked great. In the winter there were electricians working in my apartment and I was notified a week in advance. When they were in my crawl space they found that my water heater was leaking. Although the leak was very minor, BARR was quick to replace the water heater to avoid any water damage to the wood frame and base board. When the Plumbing contractor who replaced the water heater forgot the light the pilot lights a maintenance worker arrived quickly and showed me where all the pilot lights were and lit them. During winter break my stupid neighbor downstairs turned his heat all the way off and the pipes froze. Once again Barr maintenance was quick to respond and came with heat guns to thaw out my pipes and fixed the damage that had happen to my neighbors apartment because he turned his heat off. As a side note Barr did send out a notice that said to leave the heat on at a low setting to avoid pipes freezing. Guess my neighbor didn't learn how to read prior to coming to a university. Also during the frozen pipe incident they came with insulation strips and weather sealed my door because all doors were replaced over break and the contractor installed the door with a gap that was too large. The insulation was temporary and the door was later fixed.
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