I don't know why people are so down on this office??? I loved it. Dr. Park and Dr. Smith were wonderful. I just took my daughter in for her ortho consult, too, and he was great, too. They're efficient, it's so new, clean and nice. The staff was friendly and Dr. Park and I laughed many times, and he explained the new technology they have to clean teeth. The dental assistant's were kind and gentle. And the X-ray guy...wish I could remember his name was very sweet. Dr. Park has treated my daughter (age 10) for about 4 years now and he's never pushed us on any treatments. Dr. Smith treated my 5 year old two months ago and was quick and thourough. She even took the time to check out my one year old's teeth to make sure they were looking good! Just because. So, I don't know what all this complaining is about. They're professionals, they're supposed to tell you what the best treatment is. You always have the option not to do it. I've been in the dental insurance industry for 15 years, I guess I know the protocol about how exams and cleanings are separate visits, so that is a bummer when doesn't know and they tell you that. These complaints seem to be with people who have simply disagreed with what the dentists' recommend, feel they're being upsaled, and are bummed they have to follow insurance protocol. There's nothing to complain about when the office staff are friendly, the office is clean and has the best technology to offer, and the dentists know what they are talking about. They've taken care of me and my kids for a long time and we plan on staying.
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