I've never used a passport service before and had some concerns about the process, especially considering that my trip to Brazil was coming up soon. It was also awfully difficult to choose a passport service out of the huge list that the Brazilian consulate had on its web site. In the end, I chose Direct Passports and Visa Services because their web site was one of the most clearly written I had come across, the reviews on this site were good, and when I called, a human being answered the phone and was very responsive. In addition, a Google search on the company's name didn't show any negative feedback. (Always a good thing to do!)
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