I have been overcharged by Stone Oak Pediatric dentistry big time. My daughter has been a patient for several years and we were overcharged EVERY SINGLE TIME for procedures other than regular cleaning. For example, I paid $180 at the time of the last service and a bill came asking me to pay for another $20. The insurance statement arrived and I was responsible for only $100. In the past I had to call and adjust the charge every single time when I received the insurance statement. One time they told me to ignore the insurance statement and that I was responsible for whatever amount they submitted and the insurance company did not pay. This is totally false. I had to talk to the office manager to solve the problem. Every single time, they promised that they would call back after reviewing my file, and they never did even once.
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