I received service at the end of February of 2011. Very disappointed that I had to pay a reprogramming fee and the company couldn't supply me with batteries to completely charge the alarm system. My boyfriend was told by the technician to purchase one elsewhere because purchasing from them would be more of an expense. I felt that if I paid $446.50 to get reprogramming/ sensors/installation, etc., batteries should be included. After installation, I was told that batteries are not included in reprogramming an alarm system. BEWARE!!!! They nickel and dime you!!!When my year is over, I will seek another company.
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