I went to La Ritz Spa & Salon because I was on a business trip in the area and I bought a Groupon. The exterior of the Spa looks nice but the interior is a whole other story. The Groupon I bought was for a facial and mani/pedi combo. First of all the facial room is tiny and the equipment is older then me. The young lady who gave me my facial was nice however that did not make up for the bad facial. She had put the facial steamer so close to my face that I had to ask her to stop and move it cause it HURT! Then she did the extractions with her hands and not an extractor(yikes). The mani/pedi was even worse the young lady that did my nails was HORRIBLE to say the least. She had no clue what she was doing. She left my nails so uneven and ragged I snagged a nail on the way out of the salon. The worst was when I sat up from the pedicure chair and there was a trail of nail clippings and disgusting oils in the swing out area from the chair that no one had ever cleaned!!! A huge health hazard, I should have gotten a clue that the woman doing my nails didn't have a clue on how to do nails when I saw that she had press on nails on. Mind you her nails were soooo long that she couldn't even handle the tools correctly while doing my mani/pedi.
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