I arrived at Leifs still shaking from my too-close encounter with a parking garage pillar. Greg Libbey calmed me down, explained my options clearly, and guided me through the whole process. The customer area was spacious, immaculate, and quiet - perfect!
I learned that by Oregon law, insurance companies must let you choose the repair facility.
4 reasons to choose Leifs.
1. The Deductible Assistance Program - it really helps!
2. The personal service - Greg called on 2 separate occasions while my car was being repaired to let me know the status.
3. They only use new factory OEM parts - they fix your car right, and they warranty the repair for as long as you own the car. The warranty is transferable to the new owner if you sell within 2 years.
4. They had an insurance rental right there, and when I had finished talking with my insurance company, the Hertz rep was there with a contract, so I drove out in the insurance rental - no waiting, no need for a ride to to anywhere else.
The most important reason - the people. No pressure whatsoever - just compassionate assistance. They're the best!
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