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ripped off - Review by citysearch c | Ott Plumbing Co Inc

Ott Plumbing Co Inc

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ripped off 2/3/2011

I feel ripped off. When I called I told the person that I needed someone to clear my septic lateral line. I was quoted a price plus a trip charge. I agreed. After the job was done I was given a bill for more that was for using a rooter machine to clear the line. I asked the service man if they charged extra for using a wrench or screwdriver too. It is irritating that I wasn't told beforehand and it is more irritating to pay rent for the equipment to do the work. I'm in the construciton business and when I quote a price it includes the use of any tools or equipment needed to do the job. I wouldn't recommend this company to anyone. more
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