Dear Pet Owners,\r
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I want thank those who found value in our service and have written positive reviews. For those who have written concerns or had a less then optimal experience, I encourage you to call me. For me to fully address what you have written here, I need to discuss the situation with you. I investigate every issue that is brought to my attention. By discussing the concerns with you, I hope to gain understanding of what happened and address it appropriately with in our hospital. In this way, with your help, ACCES can improve its services. \r
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Thank you,\r
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Jean Maixner, DVM, Hospital Administrator\r
206-364-1660
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