My husband took me to the Red Rose Dining Room yesterday to celebrate Valentines day. He made reservations for 11 AM as he was told it was brunch. The decor was beautiful. But I have to say we were completely disappointed in the service and the food. We arrived early but they were still unprepared to set us until almost 11:30 AM. When we were seated, the wait staff didn't seem to know what was going on. Finally, a young waiter took our drink order of coffee. The food was cold. Everything was in chafing dishes. The bacon and sausage were cold. I tried the stuffed pork with egg noodles. Very cold. The prime rib was cold, and the au jus was actually gravy, which was cold. then we were surprised that we were charged for the coffee and glass of juice that he ordered. Normally this would have been incl. in the price. We were not complaining as to the price of the buffet. But totally expected a much better experience. The wait staff stood around chatting with each other instead of passing by the tables to ask if you needed more coffee. I honestly will not reccomment this restaurant to anyone. If they weren't going to be set up and prepared by 11AM then they should not take reservations for that time. The whole experience was a total disappointment, and made my husband feel terrible that he had planned a very special day and to have it spoiled. If I could give the restaurant half a star I would. Sorry to disappoint anyone. But it was truly awful.
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