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What dissaopintment!!!!! - Review by citysearch c | Charley's Steak House

Charley's Steak House

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What dissaopintment!!!!! 2/19/2011

WWow!!!! I normally would not take the time to write a review but tonight-I had to!!! Totally disappointed!! One gets better service at our local Perkins than here. Our waiter ""Walter"" acted as if he were doing us a favor. For a restaurant with higher than average prices, one should get better service. Why did I have to remind the waiter that we needed bread and butter (Party of 5 adults with 2 kids) considering it took so long to get our meal in the first place? The salads were wilted and actually the lettuce leaves were rotten in some areas. The water tasted and smelled of chlorine and albeit requesting the children's meals be brought before ours, they came later after we haad to ""remind"" the waiter. My sister in laws's filet mignon was over cooked an awful! But did anyone ask us how were doing? No!!!! Our waiter didn't. Not even a thank you from him. I am writing their corporate headquarters next. more
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