This firm pours on the charm and concern when you are face to face in your initial meeting but once the fee has been paid, you are just a number. In the end they do not return emails for months at a time, and phone calls are returned only when they have time. There is no sense of urgency for the client and they erase you from their memory and database when they have finished with you and cashed your check. Very impersonal. Andrea the Office Manager could not care less if you were dead. Very disappointed with the way we were treated and the attention to detail. Would never recommend this firm to my worst enemy.
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