I've been a patient since November 2009, with appointments every four-six weeks. So I have some insight into the pluses and minuses of Dentiq.
One big problem is that if you have an emergency, they are NOT available on weekends - not for emergency treatment, not for phone consultation, nothing. Sure you can leave a message with their answering service, but the service told me no one even picks up the messages until Monday. So good luck to ya!
I currently am having a problem (caused by one of their assistants at my most recent appointment) and now must seek another dentist to get this resolved. Very stressful, and a frustrating waste of my time, and now I'll be paying someone else to correct Dentiq's mistake because this can't wait until Monday.
Another problem is that Dr. Johnson is great, but her assistants are relatively inexperienced and inconsistent in their capabilities. If you choose to have work done at Dentiq, insist that everything be done by Dr. Johnson. This isn't the first time I've had something redone or repaired because an assistant messed up.
The office decor is fun, the staff are nice, and I love Dr. Johnson. I truly wish I could rate Dentiq higher than two stars, but enough is enough.
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