Chris is very experienced and extremely helpful. \r
Especially when we had a problem with the hardwood flooring we ordered from another company. This company did not honor their product. However Chris made sure he resolved the problem by contacting the manufacturer of the hardwood flooring and having them send out a rep. The rep found the product to be defective and replaced it at no cost to us. Chris then removed what was installed and replaced it with the good product. If Chris was not involved I feel we would have had a true nightmare on our hands. It was an inconvenience but could of been a lot worse.
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