Beautiful fireplace. Late (by about an hour) arriving to install. After hours of work -- it didn't work. Came back the next day. Late again. Worked. Several days later a lighting piece detached and was an unsightly piece of glass sitting in the fire. Supposed to be here between 3 and 5. It's now 5:40. Called to say they will be here between 5:30 and 6 now. We'll see. Like I said -- LOVE the fireplace. Beautiful addition to the family room and so warm. Just hate being jerked around about the times.
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