I have been a Chem-Dry customer for many years, and I have always had a satisfactory experience.
This time was even better than ever. j The two young men, CRAIG and CASS, were extremely diligent and conscientious in doing their job. They double checked the fabric content of rugs and upholstery before starting the job. They assumed nothing. Then, they thoroughly vacuumed the entire area, including the perimeter and baseboards. ( I have never seen that done before. ) They did a superb job eradicating most of the traffic pattern on my 10 year old carpeting. All in all, it came out better than I could have hoped for.
That's why I gave them a 5 star rating in every category.
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