I went to Upscale because I read the reviews on them and believed they would be comparable in price and good customer service. I had seen online a Linville area rug 5x7 that was in excellent condition, I purchased it, bought it over the phone(I live 60 miles away from their location). I went to pick it up was hassled and needed to show ID, not quite sure why I had the reciept, then waited out in the freezing tempature while it took them forever to open the doors to load. I then went online and found the exact same rug color, size and everything for 149.00. Shame on me for not doing my homework first as far as pricing, will I go back......no way! My review, unfriendly customer service and overpriced product.
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