It's definitely not fast food, and not a good choice is you're in a rush. I often pick up my food to go, but I've never had to wait after calling maybe 15 minutes ahead to place my order. Anything on their menu can be made GF, so those of us who can't stomach gluten never have to stare longingly at menu items only to be told they can't be modified to fit our dietary needs... that's a nice feeling.
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