I agree!! Royal Covers Mesa has always been great to us from day one. I first used them in 2008; again in 2009 and now my cover is being replaced because of the Oct. 5 hail storm. Larry worked with my insurance company and got us more replacement parts than we expected. They even replaced the facia board between my two covers as just a courtesy. Either that lady had a bad - really bad - day or she was the one who was rude and unappreciative.
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