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TERRIBLE CUSTOMER SERVICE AND BAD COFFEE - Review by citysearch c | Dunkin' Donuts

Dunkin' Donuts

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TERRIBLE CUSTOMER SERVICE AND BAD COFFEE 2/13/2011

THREE TIMES, AND I'M DONE! I have never had such a horrible time with a place of business, and especially DD. They don't know what they are doing, the coffee was like drinking water. We ordered two things regular coffee and a vanilla latte. The server said we should smell it to figure out which was what kind, and they both were cold. Unbelievable! One time stop to get donut holes, and said they were out of donuts. Now the grand finale went to get the advertised heart donuts for my grandkids breakfast surprise, and you guessed it they are out. Unbelievable!!!! All the signs are up, and they are advertising them on TV, and thru out the store, but NO DONUTS. I can't believe this place. I will never again go here. They lost a customer. more
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