I witnessed a difficult client giving her stylist a hard time while I was having a wonderfull cut and color. The woman was obviously trying to get a deal and rip off the sweet little stylist who did her hair. While the client was loud and obnoxious, the owner came over to support her employee. She spoke calmly and politely and did all she could to satify the client who seemed only wanting to get a cheaper price. How wonderfull to witness a mature boss who supports their staff even when dealing with difficult clients. It is rare these days to see this level of team work. Five stars, cannot wait to go again, I know now that with so much fun stuff happening, when the occasional idiot wanders in, the staff can handle it with maturity and grace.
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