After paying for a 3 night stay in a 1bdrm., for $150 a night plus a $25 booking fee, and notifying them we would bring our 5 lbs Yorkie/Poo and a 14 ft dinghy. We were promptly called and told we had to pay and additional $75.00 to bring our dog!!! Nowhere did it say there was a charge, then we were informed that we had to rent a $250 a night suite in order to use their dock to tie up our boat. I explained to the lady that it was a small dingy and not a massive boat of any size, but I was met with silence and that I would upgrade to a suite and tie it at their marina/dock. I explained to her that the website did not state ANY of this. She didn't care. Not the usual friendliness of the Keys that we have typically ran into, especially among boaters!! We only took the room because of the marina and since we booked it last minute, we had no time to locate anything else before driving down from Ft. Lauderdale, FL for the weekend trip. Upon arrival to the room, we discovered not so much as a coffee pot in the room. Very sparse, no information as to location of ice machine, etc., etc. Just not very well ran and on top of all this, the marina is basically EMPTY!! It had 1 dive boat and 2 other small boats out there!! NO customer service at his place and surely not a hot cup of coffee in the mornings!!
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