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Rude- Completely Lacks Customer Service - Review by citysearch c | Cookies By Design

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Rude- Completely Lacks Customer Service 2/15/2011

Rude & Inflexible. I requested my delivery to be delivered by 2:30 PM, and was told it could not, and would not be done. I ordered an over $80.00 cookie arrangement for my husband to be delivered at work on Valentine's Day. IT WAS NEVER DELIVERED, and without a phone call or an explanation. I have contacted the store and the CEO at corporate headquarters via phone and fax, and have had absolutely NO reply. I would completely avoid doing business with them, and find something else to send. more
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