First off, in response to JCR Kelly's post, the reason there are no complains they know about it because they do not record, keep, or act on any complaints made to them by tenants. The negative reviews probably represent at least half of the students that rent from this realty company. I know many people on campus that rent from them and feel the same way as all of these comments.
When I first moved into my apartment, it was not cleaned at all. I had to have the carpet steam cleaned myself and there was old food left in the cabinets. Cigarettes were shoved into the heating vents and ceiling tiles were covered in smoke residue.
The electric bill during the winter months is completely unreasonable as the walls of the building have no insulation and the windows constantly leak cold air inside.
There have been multiple times where I have not been notified before my apartment was to be shown and the rude, degrading agent blamed it on me, when it was proven that the realty company had not updated the phone records from the previous tenant.
I have called the realty company in order to complain about the tenant above me lighting fire to the building and my outside windows as well as destruction to the stairs and main entrance to the building and nothing was done about it.
There are so many nicer and less expensive apartments in Pittsburgh so please do not rent from this realty company. You will regret it, as has everyone I have talked to that has lived in one of their buildings.
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