I have been getting my hair cut here for several years, as have my daughters. They also have gotten highlights and extreme colors here. Every time we've left either with exactly what we wanted or an appointment for a fix if necessary. They offer free bang trims between cuts anytime you can swing by, and are very helpful.
They have great customer service and personalities. The salon is welcoming and sunlit. They offer you a beverage and take care of your belongings so they don't end up full of hair. They do take their time to make sure you have the right cut/color, so sometimes we're not done by the time I think we will be, but that's okay by me. Take however much time you need!
They are NOT cheap, but you get what you pay for in this world. If you want a quality cut and color, you can't expect ""Perfect Look"" prices. My only complaint would be the prices of hair products and the sales push on them, but they are fine if you say no thanks, and I'm sure much of the pricing is just that the products aren't cheap for them either.
As far as itchy123 and Jennifer, I'm pretty shocked by that recount, but I don't think Jennifer is there anymore either. I haven't seen her at all in January or February, and between my daughters and I, I've been in there 4 times so far this year. I'd say that experience was an anomaly, not anything like normal. And no, I'm not a ""friend"" of the salon writing up a pretend review as suggested by the lovely lady; I'm a real customer who has her pick of places in the area to go for beauty services, and i choose here!
more