O.k. First of all I need to say that my 14 year old loves this store. Now having said that, I will say that I will NOT try to do business with this store again. I thought I would re-sell some of the things my 14 year old had bought from Plato's closet back to them. They had been outgrown and worn maybe a couple of times and they were purchased less than a year before. I thought no problem. WRONG!!! First of all, I have never been treated so badly in my life by someone who is younger than I am and thinks they know way more than I do, and I have a teenager living at home. To the worker who posted the article, check your attitudes at the door. The little snot who went through the things I took in literally ripped through everything, turning a very neat pile into a huge jumble, that I had to re-fold just to get out of the door. She even threw part of it away and I had to ask for it back! I was told, as she was looking down her nose at me, that all of the items I had were way to old for them to consider buying them from me. I was shocked as most of the items had come from that store only a few months before. I honestly didn't know what to say as I was so incredibly floored. I found an identical item in their store that was in the things I took in. They may be o.k. to buy from, but don't expect them to be friendly or even fair. Customer service is not high on their list of priorities.
more