I never received my bill by mail. I only realized this when my trash was not picked up but everybody else was picked up on my street. I called them and they said my bill was not paid. I sent double what the bill was that day. My trash was picked up the next week. I thought every thing was fine. This morning I heard something, looked outside and they drove off with the trash can. The left hand does not know what the right hand is doing. This is the only bill which I can not see my account on line and they now have been paid way in advance. I will let you know what happens when I call them monday morning.
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