My wife took a watch of mine in to be repaired (as a surprise). It was a BIG surprise. They charged her a ridiculously high rate for a very basic repair (more than I paid for the watch years ago) and I've just tried to set it and see the minute indicators are all shifted two to the left.
Zero attention to detail and ridiculous pricing.
Sure they're attentive when you're in the store (they want you to buy something expensive). But with this kind of service, I won't be going back.
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