When our antiquated gravity heater went out in early December we were not happy campers -- and were pretty damn cold. Our first thought was to call Sears, but my father's wife suggested we call Valley. She had hired Valley to replace the furnace at her mom's and was pleased with their work.
I ended up getting estimates from both Valley and Sears. I ultimately went with Valley because we were impressed with the knowledge of the salesman, Robert. And also because Sears had indicated they couldn't give us an install date because they couldn't locate the furnace they wanted to see us (WHAT!?!).
All in all, Valley was a class act and we couldn't be happier. From initial estimate to installation, we were treated very well and feel that everyone we dealt with was honest, trustworthy and dependable.
The installers, Jeremey and Jerry, were very professional and knowledgeable about their trade. They also seemed genuinely interested in restoring heat for my family. They went above and beyond in the work that they did and showed up when they said they would and cleaned up after themselves. When doing the final walk through with Jeremy, I appreciated his attention to detail and honest replies to my questions.
When the city inspector came to sign off on the permit, the first thing he said was ""Valley did the work? I am familiar with them, they are good"" and was literally in and out.
I am sure our 4 month old is stoked he no longer has to wear mittens and hats in the house to stay warm!
I'd refer Valley to my friend and family in a heart beat.
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