I took my BMW to Kongs to have auto body work done. I had two separate jobs that needed to be done. One that was being taken care of by insurance and I had my paperwork from the insurance company which set the amount they would pay. Kong did not try to get a penny more. The second job was coming out of my pocket and he cut me a big break on that one. As it turned out, because they ended up keeping the car for an extra two days, he did not charge me for the second job. He said it was on him for the inconvenience. The work done was excellent and getting him on the phone was never a problem. He has gained a loyal customer!
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