AVOID AT ALL COSTS!!! Very overpriced for poor quality products and labor. We purchased a Trane furnance from this company 4 years ago. Our heat went out 5 days ago, so we called Reckinger's 24 hour service at 7 in the morning when we woke up freezing. Three hours later someone finally called back and told us a service man would call within the hour. Two hours later, as we were just about to call another company, the service man called. He came an hour later did about 15 min. of work, including rewiring the gas valve, and charged us $145. Our heat went out again last night. We called a different company. Apparently the gas valve is shot, but should be covered under a 5 year warranty (how did the Reckinger guy not notice this in the first place?). We were advised to call Reckinger since the furnace was purchased from them. First the woman said no one could come out today (what happened to the 24 hour service?) and that the part was probably not covered because we had not had Reckinger do regular maintenance. We are having another company do the work for a fraction of the cost and they were able to pick up the part from Trane because it was still covered under the warranty.
Again avoid Reckinger at all costs. There are many less expensive and more honest heating and cooling companies in the area.
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