At about 9:30 P.M. on Sat. Feb. 26, 2011 my sump pump failed and water was coming into my cellar. I called Jim from Roto- Rooter(he had done work for me before) and explained my problem. He arrived at 10:30 and installed a new pump. He worked until 12:30 A.M. to complete the job. Jim was extremely professional. I have always been completely satisfied with Roto-Rooter service. This time the company went above and beyond to solve my problem. I will not hesitate to call them for any future plumbing problems.
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