If there was a no star rating, I would definitely give it that. I have called them several times for a pickup and they said they were coming in 15-30 minutes. Three hours later after I had called them repeatedly, still no taxi. I ended up getting picked up by a Victory cab. Looks like they will be getting a lot more business from me in the future and PHL can go bankrupt for all I care. DON'T ever call PHL for a ride. You'll be left out in the cold for hours, if not all night.
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