I've been coming here since 2006 and still trust them with my dog while I am out of town or need my dog groomed. There is the occasional incident with my dog coming home with scratches but I expect that in a cage-free boarding facility. I use their daycare, boarding, and grooming services, and think they perform these functions very well. I don't use them frequently but they remember my dog's name and I appreciate that. Customer service is still very good. Prices are higher than a standard kennel but I think dogs do better when they are free but supervised. I recommend them highly
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