I have very high expectations. I make no apologies for that. I give exceptional customer service where I work & I expect the same when I visit stores/shops/offices. At Brown & Kupper, that's exactly what I get. From the moment I walk in the door, I am greeted by name, spoken to like I am the most important person in the room, apologized to if the receptionist was on the phone & unable to talk to me for even a second, offered assistance, made comfortable, etc. I'm extraordinarily picky & I am IMPRESSED by the level of customer service (and competence) I receive at Brown & Kupper.
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