I was hounded by e-mails from PP wanting me to confirm my appointment. Then I was called the morning of the 10:30 appointment to inform me that one of stylists I was to see was out sick. Staff was very kind in attempting to reschedule, but I had other plans already and was only able to get a blowout at 3:00 p.m. Add this to the fact that a couple months ago I was denied and eyebrow wax because I use Renova, the person plucked a few eyebrow hairs and charged me for a wax, and I'm thinking of finding a new salon. I do appreciate the stylist waiting for me when I was half an hour late, due to the parking situation at Lakeside. Of course, that's why I had made the appointment for morning rather than late afternoon in the first place.
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