Routinely late for my appointments, including my wedding day. Plenty of people dressed in all black running around with nothing to do. No one could get me a soda, wash my hair so I'd be ready for the stylist when she was finally ready for me, etc. When I mentioned I wasn't satisfied with them being late, I was told it was because I came in on Saturdays. Really?! My fault you can't manage the schedule and appts? I love Aveda salons and have been to many in several cities. Joseph and Friends is the only one to disappoint!
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