To be honest, the appointment I had a few weeks ago didn't start out great and to no one's fault but my own I guess. I was to show up 5 minutes before my appointment, instead I got there for my appointment in the afternoon and couldnt find parking. So I circled around and got stuck at a light. I ended up checking in AT my appointment time. I signed a piece of paper that took me 10 seconds to fill out and continued to wait in the lobby.
The receptionist was not horrible like other reviewers have mentioned, but she wasn't great or overly friendly either. She never smiled or offered myself or any of the other clients anything.
After waiting a few minutes I was taken to my room where my therapist talked to me for a few more minutes and then returned after I had gotten changed. She didnt start the massage right away, instead, she was moving things around, etc. So far, I checked the clock and I had been there for 15 minutes and my massage hadn't started yet.
I was bothered by this so it didn't help that once my therapist started, she talked throughout the remainder of the massage. I had my eyes closed, gave one word answers to hopefully hint that I was there to relax. I should have said something but I didnt want to come off rude and each time kept thinking she wouldn't start up again.
The massage was average. I will try this place again but for the amount of money I spent for a 1 hour massage, I could go to another place down the street that I have recived 5 star service from and wonderful massages for much less of a price. You even are given foot soaks and are offered refreshments once you arrive at the other spa. Again, I will be back but with a different massage therapist next time and arrive extra early so there's no excuse for starting that late.
more