F/U customer service was excellent. They went over and above board to make me a happy customer. Thank you!!!! Sched service to have main line cleaned out as water was beginning to back up. Plumber did not make any effort to cover and protect area. Found carpet and surrounding area covered with stains and mud splattered from back splash and roots. Also, he didn't secure the drain cover properly allowing a bad sewer smell to spread through the house. As for price, I thought the initial quote high $316. Am I satisfied with the work done? I will reserve judgment based on how long and how well this repair lasts. What I liked most about this experience was the convenience of sched an appt online and having the plumber showing up within 30 minutes of the sched start time. Columbus, Ohio.
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