New to Demers I wanted to have my entire family at the same doctors so made an appointment for 4 of us to get eye exams. The exams went fine but when we went to pick frames the experience left a lot to be desired.
Picked out frames got measured and picked out additional features. When it came time to order the frames I was told I'd have to pay the balance before they would place the order. This is the first time this has happened, I've always paid the balance when I picked up the glasses. So I told him I'd pay the balance at the end of the month.
Came back at the end of the month and I had purchased frames online instead of purchasing from them. There frames were way over priced!! First of all they couldn't find my order on their computer or on paper. I know an order had been written up because I was watching him write it on the previous visit. I thought the price I owed would be $240 less, because I had purchased the frames online but no it was $150 more. This was explained away that he must not have understood the insurance.
Needless to say I won't be going back.
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