Terrible. I hired them for my wedding in October. I reserved a trolley and paid the deposit about 2 months ahead of time. Come the week of the wedding, I am confirming arrangements with all my vendors but Kool Nites would not respond. I begin to worry. I call them about 10x a day that week with no response. Finally, 2 days before the wedding, one of my calls is actually answered and I am notified that my reservation has been forwarded to another local limo company. Apparently someone in Greg's (Kool Nites owner) family had passed. I understand this could be the case, so I am flexible. The night before the wedding, plans fall through and I am notified that this company just simply went out of business. I was lied to about the owner's family member passing.\r
I was left on my wedding day without transportation and I cannot receive my deposit back. \r
I don't know if this company is really out of business as their website is still up and running. When I call I receive a generic answering ma
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