I would highly recommend this facility to any pet owner on a budget. You won't sacrifice the quality of care for the cost. No, it's not a bright, shiny new facility like some of the big vet centers out in the suburbs, but those facilities will pass the expense along to you. Penn Animal Hospital is affordable, clean, convenient, and they truly care for your animals and will listen to your questions and concerns. This is the third vet I have taken my cat to, and is the first one to actually listen to me thoroughly and offer a solution to my cat's symptoms. Dr. Staud was kind and caring to my pet and very attentive to my concerns. I will certainly be back to see Dr. Staud again!
The only reason I did not give it 5 stars is that one of the vet techs was very unprofessional in front of customers. Everyone I interacted with was friendly and kind, but one of the vet techs (a larger girl with blond curly hair) was talking loudly about how she needed a beer in front of the customers. She also grabbed one customer's puppy from him in order to show it to her friend, who had a barking dog with her. The puppy's owner was clearly uncomfortable with this and it was very unprofessional behavior on the part of the tech. Other than this, I had a great experience at this facility.
more